Michelatsch Immobiliare S.r.l.
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General conditions

1. BOOKING

The reservation is to be considered definitively confirmed only upon receipt of the "Confirmation Letter" that Aparthotel Adriatica will send immediately after receiving the deposit.

 

2. PAYMENT

In order for the reservation to be considered valid, the customer must pay 30% of the whole amount by bank transfer (any fees or commissions are to be paid by the sender), online payment by credit card (VISA or MasterCard) on our website www.aparthoteladriatica.it.

The rest of the amount must be paid on arrival in cash (for amounts less than € 1,999.99), via debit card or credit card (Visa and MasterCard).

 

3. CANCELLATION

For a cancellation up to 4 weeks before the arrival date you can receive a bonus of the total amount already paid, valid for a reservation to be made in the current year or only for the next one at our facility.
For a later cancellation, the deposit will be lost.
In case of early departure, late arrival or no-show 100% of the agreed price will be due. 
Each case is evaluated from time to time and discussed with management.

 

Within 30 days from the arrival date: free cancellation!

We will transform your deposit of a voucher of the same value to be used for another holiday of at least 7 nights in the current year or at the latest by the following

 

From 29 to 15 days from the arrival date

You will receive a voucher equal to 50% of the deposit paid to be used for another holiday in the current year or at the latest within the following

 

From 14 days to 7 days from the date of arrival

The deposit is retained

 

From 6 days to the day before of arrival

Penalty of 50% on the entire stay

 

NO SHOW (no-show)

Penalty equal to the cost of the entire stay

 

4. ARRIVAL

On the arrival date the apartment must be occupied between 16:00 and 20:00 o'clock.  In case of delay, please inform the Aparthotel Adriatica immediately (+39 0431 194 5306). Otherwise the apartment will only be available for another day. Upon arrival, the identity cards of all persons occupying (children included) the apartment must be presented for the registration.

 

 

5. RULES OF STAY

It is forbidden to accommodate more people (including children) than indicated in our Confirmation letter, any change must be communicated and accepted by the Reception. It is possible to bring small pets with you only if previously communicated and authorized by the Management. All guests are required to comply with the rules of the Aparthotel Adriatica and to observe the common rules on quiet especially in the afternoon and during night.

 

6. DEPOSIT

The Client undertakes to treat the apartment and household equipment (crockery, refrigerator, mattresses, etc..) with the utmost care. Complaints regarding the condition of the apartment and inventory will be accepted only within 4 hours from arrival. Any breakage or damage must be compensated. As a guarantee of the punctual respect of all the rules of conduct and maintenance and correct use of the apartment, at the discretion of Aparthotel Adriatica, at the time of collection of the keys, a deposit may be required. This deposit will be returned on the day of departure after checking the good condition of the apartment.

 

7. DEPARTURE

The apartment must be vacated by 9.30 am on the agreed day, to allow our staff to check the state of conservation and cleanliness. In case that the customer anticipates his departure, compared to the agreed term, he has no right to any reduction of the fee, consequently he cannot ask for the refund of the amount paid.

 

8. PARKING PLACE
For each booked accommodation, one (1) numbered parking space is included which can be located directly at the property or in a nearby covered or uncovered parking, subject to availability (from the day of arrival to the day before departure. car must be vacated, together with the apartment, by 9.30 on the day of departure).

It is not possible to book a specific parking space.

 

9. LIABILITIES OF THE RESIDENCE

No responsibility can be given to the Aparthotel Adriatica in case of breakage, losses, thefts, delays and inconveniences in general occurred in the flat. The Aparthotel Adriatica provides its services to help solve any problems, any request of compensation for damages must be agreed directly at the reception. For any legal disputes, the Forensic Court is Udine. 

 

10. PARTICULAR RULES

In case of unexpected problems regarding the booked apartment, the Aparthotel has the right to change the apartment with another one of similar type. In case of extra charges, they are at Aparthotel Adriatica’s expense. Requests of a particular apartment (number, floor, exposition, view etc.) will be considered, but not guaranteed. The description of the composition of the equipment of the flat on the catalogue, in exceptional cases, can be different. We inform our guests that the authorized staff of Aparthotel Adriatica can enter in the apartments for cleaning and for repairs or maintenance even in the absence of the tenant.

 

11. ACCEPTANCE

By booking, the guest accepts voluntarily the conditions as written above.